Information is valuable - particularly when it’s personal. At NeuroPower Group, we take particular care to make sure we look after anything you share with us online. This is all detailed in our Privacy Policy below, but please contact us at our contact form if you have any questions.
This privacy notice discloses the privacy practices for Neuro+ and any related subdomains, applying solely to information collected by this website. This includes information about:
We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily give us via email or other direct contact from you. We will never sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will never share your information with any third party outside of our organisation, other than as necessary to fulfil your request, e.g., to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about events, services or opportunities, or changes to this privacy policy.
In order to purchase from our website, a user must first complete the registration form. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
When you interact with our chat platform, we collect and store data to provide accurate responses, personalise your experience, and enhance the overall functionality of our services.
We store your data until you choose to delete it. You have full control over your data and can request deletion at any time through your account settings or by contacting our support team.
We implement advanced security measures to protect your data both during transmission and while stored. This includes encryption and secure access controls.
Only authorised personnel with specific job-related needs have access to your data.
To provide our services, your data is processed through various Large Language Model (LLM) providers. These providers are responsible for processing the data to generate AI responses.
While we cannot enforce the privacy policies of these larger companies, we select trusted providers with robust privacy policies. We provide links to their privacy policies so you can make informed decisions about using our services. Here are the privacy policies of our key LLM providers:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for 'https' at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at our contact form.