Our Terms of Service were last updated on 21/8/2024.
Please read these terms and conditions carefully before using the Service.
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms of Service:
These are the Terms of Service governing the use of this Service and the agreement that operates between You and the Company. These Terms of Service set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms of Service. These Terms of Service apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms of Service. If You disagree with any part of these Terms of Service then You may not access the Service.
You represent that You are over the age of 13. If You are under 18, You may only use the Service with the consent of a parent or guardian. The Company does not permit those under 13 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company which can be found at https://neuroplus.ai/privacy-policy. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You.
Please read Our Privacy Policy carefully before using the Service.
When You create an account with Us, You must provide Us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on the Service.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions executed under Your password.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorised use of Your account.
You may not use as a username the name of another person or entity that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorisation, or a name that is otherwise offensive, vulgar or obscene.
The Service allows You to enter Content. You are responsible for the Content that You enter into the Service, including its legality, reliability and appropriateness.
By entering Content into the Service, You grant Us the right and licence to use, modify, reproduce, and distribute such Content solely as part of the delivery of the functionality of the Service for You. You retain any and all of Your rights to any Content You submit, post or display on or through the Service and You are responsible for protecting those rights. You agree that this licence includes the right for Us to make Your Content available to other users of the Service only if You actively choose to share such content through a team subscription or a similar feature. Any such sharing will be subject to these Terms, ensuring that other users who access Your Content are also bound by these Terms.
You represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and licence as provided in these Terms, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.
The Company is not responsible for the content of the Service's users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under Your account, whether done so by You or any third person using Your account.
You may not transmit any Content that is unlawful, offensive, intended to disgust, threatening, libellous, defamatory, obscene or otherwise objectionable.
Examples of such objectionable Content include, but are not limited to, the following:
The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether any Content is appropriate and complies with these Terms, and to refuse or remove such Content. The Company further reserves the right to make formatting changes, edits, or to alter the presentation of any Content. The Company may also limit or revoke access to the Service if You submit objectionable Content.
As the Company cannot control all content posted by users and/or third parties on the Service, You agree to use the Service at Your own risk. You understand that by using the Service, You may be exposed to content that You may find offensive, indecent, incorrect or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of Your use of any content.
The Service leverages advanced AI technologies to generate responses and content. While we strive to provide accurate and reliable information, it is important to note that the AI may produce content that is incorrect, misleading, or otherwise flawed.
The Company does not have full control over the content generated by the AI and, therefore, cannot guarantee the accuracy, reliability, or completeness of such content. By using the Service, You acknowledge and agree that any reliance on AI-generated content is at Your own risk. Under no circumstances shall the Company be held responsible or liable for any errors, omissions, or inaccuracies in the AI-generated content, or for any actions taken based on such content.
This disclaimer serves to inform You of the potential risks associated with the use of AI-generated content and to limit the Company's liability in this regard.
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates, from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to: (i) Your use or misuse of, or access to, the Service, including any content generated by the Service; (ii) Your violation of these Terms of Service; (iii) Your violation of any third party right, including without limitation any intellectual property, property, or privacy right; or (iv) any claim that any content You submitted caused damage to a third party. This indemnification obligation will survive the termination of these Terms of Service and Your use of the Service.
Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data.
Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.
The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.
You agree to maintain, to the best of Your ability, a complete and accurate copy of any Content in a location independent of the Service.
We respect the intellectual property rights of others. It is our policy to respond to any claim that content posted on the Service infringes a copyright or other intellectual property infringement of any person.
If you are a copyright owner, or authorised on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, you must submit your notice in writing to the attention of our copyright agent via email at hello@neuroplus.ai and include in your notice a detailed description of the alleged infringement. You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any content is infringing your copyright.
The Service and its original content (excluding content provided by you or other users), features, and functionality are and will remain the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
You understand that the NeuroPower frameworks and related content are protected by copyright law. Unauthorised use or distribution of these frameworks is strictly prohibited.
As a paid user of the Service, you are granted a non-exclusive, non-transferable, and non-sublicensable licence to use the NeuroPower frameworks to create derivative works for personal use or to share with others, provided that proper attribution is given to the Company (Powered by NeuroPower). However, you may not sell, licence, or distribute the NeuroPower frameworks themselves. The licence is valid only for the duration of your paid subscription to the Service. Once your subscription ends, your right to use the NeuroPower frameworks terminates immediately.
By using the Service, you acknowledge and agree to adhere to these restrictions and to respect the intellectual property rights associated with the NeuroPower frameworks.
You agree that your use of the Service will be fair and reasonable. You will not engage in any activities that would cause undue burden or harm to the Service, its infrastructure, or its users. This includes, but is not limited to:
We reserve the right to investigate violations of this Fair Use clause and to take appropriate actions, including but not limited to, suspending or terminating your access to the Service, reporting to law enforcement authorities, and pursuing legal action.
If you believe someone is violating this Fair Use clause or if you have any questions, please contact us at hello@neuroplus.ai.
You assign all rights, title and interest in any feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and licence to use, reproduce, disclose, sub-license, distribute, modify and exploit such feedback without restriction.
The Service may contain links to third-party websites or services that are not owned or controlled by the Company.
The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms of Service.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
The Service is provided to You 'AS IS' and 'AS AVAILABLE' and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice.
Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the Company's providers makes any representation or warranty of any kind, express or implied:
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the application may also be subject to other local, state, national, or international laws.
If You have any concerns or disputes about the Service, You agree to first try to resolve the dispute informally by contacting the Company via email.
By using our services, You consent to the transfer, storage, and processing of Your personal data in accordance with this Data Transfer Consent.
We collect various types of personal data, including but not limited to:
The personal data we collect may be transferred to, and stored at, destinations outside the European Economic Area (EEA). This is necessary for:
We rely on the following legal bases for transferring personal data:
We ensure that appropriate safeguards are in place for data transfers outside the EEA, including:
You have the following rights regarding Your personal data:
To exercise these rights, please contact us at hello@neuroplus.ai. You have the right to withdraw Your consent to data transfer at any time. To withdraw Your consent, please contact us at hello@neuroplus.ai. Please note that withdrawal of consent may affect our ability to provide You with certain services.
You represent and warrant that:
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use the Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
If You have any questions about these Terms of Service, You can contact us:
By visiting this page on Our website: Contact Us