Security Policy

Protecting your data and information

NeuroPlus.ai deeply values the trust you place in us when you utilise our services. We recognise the necessity of robust cyber security measures to safeguard the confidentiality and integrity of your information – technical details of our operations, marketing strategies and financial particulars of our business relationships.

As users of our website and services, you can rest assured that we take decisive measures to ensure the security of your data, guided by our comprehensive NeuroPlus.ai Cyber Security Policy.

Our commitment to confidentiality

NeuroPlus.ai maintains a strict policy for handling sensitive information. We believe in the importance of discretion in all professional interactions and are committed to safeguarding the privacy of our clients and their critical business details.

• Your information is stored securely in industry-standard applications.
• Access to project-specific data is restricted to authorised personnel involved in the project to ensure the confidentiality of your data.
• Communication related to NeuroPlus.ai projects is conducted through encrypted email or end-to-end encrypted chat platforms to protect your conversations from unauthorised access.
• All our team members are required to adhere to confidentiality agreements, guaranteeing your information is handled with the highest level of professionalism and integrity.

Security provisions and practices

We have implemented various protocols and systems to strengthen our digital infrastructure against potential security breaches.

• Data storage and sharing practices comply with current legal and organisational standards and employ industry-standard encryption protocols.
• We implement rigorous user management controls for the NeuroPlus.ai project to prevent unauthorised data access.
• NeuroPlus.ai provides team members with dedicated emails and utilises two-factor authentication to handle client interactions securely.
• We emphasise the importance of device security, advocating for strong password practices and the use of approved antivirus and password management software.
• In cases where an individual departs from our team, we promptly deactivate their email and transfer data ownership for proper archiving.

Our collaborative security approach extends to you, our valued users. We recommend that you maintain best practices for password management, data storage, and use of antivirus software to contribute to the protection of your information.

Addressing security incidents

NeuroPlus.ai has implemented procedures to respond promptly and effectively to any cyber security incidents affecting your data. Our top priority is to mitigate threats and strengthen our defenses against future risks.

If you become aware of a security issue or have concerns regarding the handling of your data, please notify us immediately. Our dedicated security team is prepared to take swift action to secure your information and prevent any further vulnerability.

Together, we can ensure that the integrity of your data is maintained, fostering a secure and trustworthy relationship. Your peace of mind is essential to us, and we thank you for partnering with NeuroPlus.ai.